TroubleshootingTroubleshooting
The following topics are some of the more common Chromium issues. For a searchable list of troubleshooting articles, visit the troubleshooting section of Google Chrome Help at http://bit.ly/kJRczQ.
"Aw, Snap!" web page crash
If this happens often when you use Chromium, check the following:
- Any anti-virus or firewall applications you've installed: they may affect how Chromium operates.
- Any extensions you've installed: some extensions may cause problems, so try disabling them in the Extensions manager (click on the Wrench icon, select Tools, then click on Extensions).
- Malware: use anti-virus software to see there is any malicious software on your computer.
- Your Chromium user profile: if you've done all the above steps and the "Aw, Snap!" error message continues to appear, your Chromium user profile may be corrupted, and you'll need to create a new profile. Visit the Google Chrome Help page on how to create a new user profile at http://bit.ly/a0MAl.
"A script on this page is taking a loooong time to do its job."
This may happen if the website you're browsing uses a lot of Javascript or Flash, and the Javascript or Flash actions on the page fail to complete themselves within Chromium's time limit. You can choose to stop running the script or to let it continue loading if you think the page is operating normally.
"Whoa! Chromium has crashed."
Usually, Chromium runs normally again when you reopen it after a browser crash. If Chromium continues to crash, check this Google Chrome Help page for further steps to correct this error: http://bit.ly/4p1L8f.
Web pages load slowly or not at all
Many factors can make web pages load slowly. Try the following to solve this problem:
- Open the page in an Incognito window. If the page loads properly, the issue is with either your installed extensions or your saved browsing data. Try disabling your extensions one by one in the Extension manager (click on the Wrench icon, select Tools, then click on Extensions) and clearing your browsing data (click on the Wrench icon, the click on Options or Preferences, then select Under the Hood from the tabs to the left, and click on Clear browsing data).
- Note if there is a specific error message that appears. Visit the associated Google Chrome Help page if you see one of the following messages:
- Check any anti-virus or firewall applications you've installed. They may affect how Chromium operates.
- Check for malware using anti-virus software to see there is any malicious software on your computer.