• What is Freedom Fone?
• Our story
• What does Freedom Fone do?
• Real World Examples
• Equal Access
• Farm Radio International
• LIRNEAsia Crisis Response
• Kubatana Audio Drama
• Community Radio Harare
• Other Possible Scenarios
• Vaccination campaign
• Supporting women's rights
• Enhancing business opportunities
• Recording Oral Histories
• Election monitoring
• At the radio station
• Creating your Freedom Fone Service
• Introduction
• Equipment
• Know your audience
• Choose your information sources
• Design your service
• Create voice menus
• Organise your staff
• Advertise your service
• Monitor and evaluate
• Setting Up
• Logging in
• Incoming SMS
• Polls
• Leave a message (LAM)
• Voice menus
• Security
• Statistics
• User management
• Phone books
• Callers
• Version 2S7 & 2S8 update
• Version 2S7 & 2S8 Overview
• The SMS Centre
• Improved Hardware management
• OfficeRoute SIP security options
• Reporting – Graphics reporting tool
• Technical Stuff
• Technical requirements
• Installing the software
• Preparing SIM cards
• Connecting OfficeRoute
• Connecting Huawei dongles
• Connecting MobiGater
• Testing your set up
• Localise user interface
• Troubleshooting
• Installation
• GSM devices
• Problems with Voice menus
• Networking
• Other Problems
• Audio Cookbook
• Working with Audio and Freedom Fone
• Script Writing
• Presentation Tips
• Vox Pop
• News Summary
• Explanatory Report
• Micro Audio Drama
• Working with Voice Messages
• The DIY Studio
• Recording Equipment
• Recording Techniques
• Audio Editing with Audacity
• Audio Editing with Hindenburg
• Useful Links
• Getting Help
• Support
• FAQs
• Appendices
• About mobile phone security
• About Free Software
• About this book
• Glossary

Incoming SMS

The SMS service allows you to receive ordinary SMS messages and view them in a reader friendly interface. Through the Freedom Fone interface you can then export the SMSs into any content management service of choice. Freedom Fone does not have the functionality for you to send SMSs. There are already several tools available to send SMSs effectively and integration with one of these tools, FrontlineSMS, is on the Freedom Fone agenda for 2012.

A caller may send an SMS to one of the SIM cards that you have installed for your Freedom Fone service. Freedom Fone first checks to see if the SMS received begins with a keyword that has been reserved for a poll. If this is not the case, the SMS will appear in your Message Centre under Incoming SMS.

In Message Centre > Incoming SMS, all SMSs are sorted by date/time that they were received, and also display the message content, time, type, and sender's number. From here, you are also able to delete single or multiple messages.